Caring Hands Home Health

Compassionate home care in Austin, Texas and nearby communities.

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Privacy Policy

Your privacy matters to us. Learn how Unity Consulting Advisors collects, uses, and protects your personal information.

πŸ”’ FCRA Compliant
πŸ›‘οΈ Secure & Confidential
🚫 We Never Sell Your Data
βœ… Your Rights Protected

At Unity Consulting Advisors LLC ("Unity," "we," "our," or "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit unityconsultingadvisors.com or engage our credit consulting services. Please read this carefully β€” your use of our services constitutes acceptance of this policy.

01

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you submit forms, request a consultation, or communicate with us:

  • Personal Identifiers: Full name, email address, phone number, and mailing address
  • Financial Profile: Credit score range, financial goals, and general financial background
  • Communications: Messages, inquiries, and feedback you submit to us
  • Scheduling Data: Appointment preferences and booking information

Information Collected Automatically

When you visit our website, we automatically collect certain technical data:

  • Device & Browser Data: IP address, browser type and version, operating system
  • Usage Data: Pages visited, time spent on site, links clicked, and referring URLs
  • Location Data: General geographic location based on IP address
  • Cookie Data: See Section 4 for full cookie details
02

How We Use Your Information

We use your personal information for the following lawful business purposes:

PurposeDescription
Service DeliveryTo provide credit consulting services and fulfill your service requests
CommunicationsTo respond to inquiries, confirm appointments, and deliver service updates
MarketingTo send promotional content with your consent β€” opt out at any time
Site ImprovementTo analyze usage patterns and enhance our website and services
Legal ComplianceTo comply with applicable laws, FCRA regulations, and legal obligations
SecurityTo detect, prevent, and address fraud and technical security issues

πŸ“‹ FCRA Notice: Unity Consulting Advisors operates in full compliance with the Fair Credit Reporting Act (FCRA). We do not access your credit report without your explicit written authorization.

03

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in these limited circumstances:

  • Service Providers: Trusted vendors who help operate our website and deliver services (CRM platforms, payment processors, scheduling tools) β€” bound by strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or government authority, or to protect the rights and safety of our clients and company
  • Business Transfers: In connection with a merger, acquisition, or asset sale β€” subject to standard confidentiality protections
  • With Your Consent: For any other purpose only with your explicit prior written consent

⚠️ We will never sell your personal information to data brokers, advertisers, or any third party for their own marketing purposes β€” period.

04

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser at any time.

  • Essential Cookies: Required for core website functionality β€” cannot be disabled
  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
  • Marketing Cookies: Used to deliver relevant content and measure campaign performance
  • Functional Cookies: Remember your preferences and settings for an improved experience

To opt out of interest-based advertising, visit optout.aboutads.info or adjust your browser's cookie settings.

05

Data Security

We implement industry-standard technical and organizational security measures to protect your information against unauthorized access, disclosure, alteration, and destruction:

  • SSL/TLS encryption for all data transmitted to and from our website
  • Secure, access-controlled storage systems for all client records
  • Regular security audits and vulnerability assessments
  • Staff training on data protection and confidentiality best practices
  • Strict need-to-know access controls for all personal data

ℹ️ While we take every reasonable precaution, no method of internet transmission is 100% secure. If you believe your information has been compromised, please contact us immediately at [email protected].

06

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your data, subject to certain legal exceptions
  • Opt-Out: Unsubscribe from marketing at any time via the "unsubscribe" link in any email or by contacting us directly
  • Data Portability: Request a machine-readable copy of your data where technically feasible
  • Restriction: Request limits on how we process your information in certain circumstances

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.

07

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law:

  • Client service records are retained for a minimum of 7 years in compliance with financial services regulations
  • Marketing data is retained until you opt out or request deletion
  • Website analytics data is retained for up to 26 months
  • Communication records are retained for 3 years from last interaction

Upon expiration of applicable retention periods, your information will be securely deleted or anonymized.

08

Third-Party Links

Our website may contain links to third-party websites including scheduling platforms, payment processors, and partner resources. These sites operate under their own privacy policies, which we do not control.

We encourage you to review the privacy policy of any third-party site before submitting personal information. Unity Consulting Advisors is not responsible for the privacy practices of external sites.

09

Children's Privacy

Our services are intended for adults (18 years of age and older). We do not knowingly collect personal information from individuals under the age of 18.

If you believe a minor has submitted personal information to us, please contact us immediately at [email protected] and we will promptly delete that information from our records.

10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Post a notice on our website homepage for 30 days following the update
  • Send an email notification to active clients where required by law

Your continued use of our website or services after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

11

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through any of the following:

We are committed to resolving any privacy concerns promptly and transparently. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

Questions About Your Data?

We're Here to Help

Have a question about how we handle your information? Our team is ready to help β€” reach out anytime.

βœ‰ Contact Us About Privacy